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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donald Isley

January 5, 2026

5  out of  5
rating by Donald Isley
"VERY CURTIOUS TO ME AN TOOK CARE REAL GOOD NICE JOB"
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Patrick Scrivens

December 22, 2025

5  out of  5
rating by Patrick Scrivens
"Kim was very helpful and I even got a free calendar. 😃"
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Yosev Gómez

December 22, 2025

5  out of  5
rating by Yosev Gómez
"Awesome! From the first chat to the very end, the service was just great. Sam was super friendly, knew her stuff, and was really patient. I totally recommend this place. Thanks a bunch for the professional and friendly service!"
We responded:
"We are so glad you had such a wonderful experience. "
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Jon Craig

December 18, 2025

5  out of  5
rating by Jon Craig
"Great local office with superior service. Brian Murtay is a swell guy too."
We responded:
"Thanks Jon, we appreciate your business. "
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Joseph Hamelin

December 17, 2025

5  out of  5
rating by Joseph Hamelin
"I have been with State Farm in excess of 20 years and with David Rom for 7 years having transferred my account as soon as i moved to FL. This agency treats you like family Mr Rom is very fortunate to have the team that he has. I get many ads that promise to lower my insurance cost and I ignore them all. Quitting this agency would feel like laeving my family. THANK YOU FOR YOUR SERVICE"
We responded:
"Mr. Hamelin, we think of you as family too!"
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Mischell Hunt

November 25, 2025

5  out of  5
rating by Mischell Hunt
"David Rom State Farm Auto Insurance has given us no worry at all about our auto insurance. They take such good care of their insured people. Thank you David and all employees for being by our side."
We responded:
"Mischell, thank you so much for the kind words. "
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Bo Becker

November 17, 2025

5  out of  5
rating by Bo Becker
"I'm so glad I switch back to david rom state farm, Miss Kim is one of the most kind, very professional , But yet she treats you like family , & That's how you will be treated when you make one of your smartest decisions to join David rom's state farm insurance company , They not only treat you like you should be treated, You become part of their family, Thank you Kimberly"
We responded:
"Welcome back Bo! We love it when family returns home. "
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Karen Neuhart

October 5, 2025

5  out of  5
rating by Karen Neuhart
"If you are looking for car insurance at a great price, you have come to the right place. Kimberly was able to get me a fantastic rate for all my needs. I would definitely recommend State Farm for all your needs."
We responded:
"Thank you, Karen!"
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Samantha Botte

September 23, 2025

5  out of  5
rating by Samantha Botte
"This has been one of the best customer service experiences I’ve ever had. The entire process was quick, seamless, and handled virtually, making everything extremely convenient. Kimberly has been outstanding, professional, knowledgeable, and supportive throughout the entire process. I truly appreciate the level of service I received and highly recommend this company. I received quotes from several agencies in Citrus County and this was by far the cheapest. I saved $150 per month by switching to State Farm from GEICO."
We responded:
"Samantha, we are so glad you had a wonderful experience with our agency. Kim is one of the best. Thank you so much for recommending us. Please do not hesitate to let us know if you need anything else. "
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Sean Willard

August 7, 2025

5  out of  5
rating by Sean Willard
"Amazing customer service! I saved over 50% when I switched from Progressive. Kimberly Townsend is the best in the business if you are looking for insurance coverage for Auto, Life, Home or Boat/RV you need to give her a call today and start saving money! I'd give 6 stars if I could!"
We responded:
"Sean, so glad we were able to save you money. Yes, we try to do it all, thank you for telling your friends and family. "
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Leonard Levinski

July 24, 2025

5  out of  5
rating by Leonard Levinski
"Would highly recommend them, Sam was very courteous and professional!"
We responded:
"Thank you. We appreciate the referral and Sam. "
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Kristi Stout

June 25, 2025

5  out of  5
rating by Kristi Stout
"Michelle was very helpful in submitting my vehicle insurance information over to my car loan company. She was quick, friendly and responsive."
We responded:
"Kristi, glad we were able to help. Michelle is a great asset to our agency. "
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Rickey Shew II

June 6, 2025

5  out of  5
rating by Rickey Shew II
"Been with them many years for Life insurance recently switched all my autos over to them. It was an easy and fast process and they were cheeper than my previous insurance for the same amount of coverage."
We responded:
"Rickey, appreciate the loyalty and glad we were able to save you some money."
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The Casual Perfectionist

June 3, 2025

5  out of  5
rating by The Casual Perfectionist
"this is a wonderful office everybody was very polite and helpful answered every question I had and made switching my insurance painless and a great experience for me StateFarm was much more reasonable in price for the same coverage as my last insurer. the agent I worked with Tracy Whitney was wonderful and the most helpful insurance agent i've ever worked with she was able to take care of everything over the phone making it very convenient for me. I am now a very happy StateFarm customer"
We responded:
"Welcome to the family. We are happy your experience was so positive and convenient. "
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Kendra Bostard

May 23, 2025

5  out of  5
rating by Kendra Bostard
"After paying outrageous prices for car insurance I decided to switch providers Kimberly at State Farm made the process so easy A dreaded task made simple Thank you Kimberly I would recommend giving her a call"
We responded:
"Kendra, thanks for the recommendation. We love to make life easier."
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Sydney Goswick

May 16, 2025

5  out of  5
rating by Sydney Goswick
"Kim Townsend was absolutely excellent! She was so patient, and answered a million questions from me. I really appreciate her help in getting me a more affordable rate than my previous company."
We responded:
"Sydney, happy we were able to answer all your questions. Kim really knows her stuff. "
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Robert Nett

April 28, 2025

5  out of  5
rating by Robert Nett
"Cannot succinctly express how great of an experience I had transitioning to the Rom team State Farm portfolio. Special acknowledgement to Kim as she provided a very pleasant experience highlighted by proactive follow ups. And...I saved a little coin."
We responded:
"Mr. Nett, we are glad your experience with our agency was so pleasant. We are always here if you need us. "
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Kristin Nunn

April 25, 2025

5  out of  5
rating by Kristin Nunn
"Absolutely love this agency and truly love my agent Kimberly thank you so much for all your help"
We responded:
"Thank you, Kristin! Glad we were able to help with your insurance needs. Have a great weekend!"
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Chrystal Shandelier

April 19, 2025

5  out of  5
rating by Chrystal Shandelier
"I think State Farm is a really good insurance company and they help me out a lot because I was over paying with the company I was with they got me much better deal that helps me to save money for my other bills so thanks again State Farm your great."
We responded:
"Thank you, Chrystal, for letting us know. Glad we were able to help. "
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julie Davidson

April 2, 2025

5  out of  5
rating by julie Davidson
"I was referred to Kimberly Townsend by my daughter in law, made an appt. easy to do. met with Kim and she was the most knowledgeable, experienced, friendly, down to earth insurance rep. that I have ever encountered. Would recommend her to anyone"
We responded:
"Appreciate the recommendation Julie, so glad Kim was able to make your experience not only worth your while but pleasant. "
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Naomi Owen

March 5, 2025

5  out of  5
rating by Naomi Owen
"Michelle Sorenson was very pleasant to work with. She is knowledgeable and helpful with every detail. Michelle handled all our needs, answered all our questions, and we would be happy to recommend her to anyone needing a great agent."
We responded:
"Thank you, Naomi, for the kind words. "
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Cody Galloway

February 28, 2025

5  out of  5
rating by Cody Galloway
"Tracy is the absolute best, has been helping me for over 10 years and I wouldn't trade her for ANYTTHING!! SHE MOST DEFINATELY DESERVES A RAISE"
We responded:
"Thank you, Cody. Glad Tracy has been so helpful. Please let us know if you ever need anything."
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No_BS (No BS)

February 28, 2025

5  out of  5
rating by No_BS (No BS)
"It’s my pleasure to have found this local gem. Everyone here at David Rom’ State Farm office in Inverness is knowledgeable, patient, and friendly. If you have questions or concerns, everything is addressed quickly and accurately. They have gone above and beyond for me when I was having a bizarre situation with Geico after I had switched over to State Farm. They have fair pricing and an abundance of plan choices that will fit your needs and your budget. It’s been a pleasure doing business with such a great bunch of people, as well as a pleasure to work with human beings as opposed to being trapped for hours on a phone with robots. What a great team!"
We responded:
"Thank you for the wonderful compliments. We might need you to do some advertising for us;) Glad we were able to help, it makes us feel good when we can be a blessing to our clients. "
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Caitlin 352

February 13, 2025

5  out of  5
rating by Caitlin 352
"Such an amazing team! Especially Kim, very informative and professional, She helped me with getting a life insurance policy and explaining everything to me in my options. Very grateful I have information, on protecting my family for unseen times thanks Kim you’re the best!"
We responded:
"Thank you for sharing. Kim loves helping families with their Life Insurance needs. "
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Brittney Varney

February 5, 2025

5  out of  5
rating by Brittney Varney
"A rep named michelle helped me and was very sweet and patient and answered all my questions - she deserves a raise!!!"
We responded:
"We love Michelle. I will see what I can do about the raise;)"