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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lou Ann Kapcin

June 22, 2023

5  out of  5 rating by Lou Ann Kapcin
"The staff at this office is so incredibly helpful."


February 9, 2023

5  out of  5 rating by GriswoldLights
"After being with Geico for 14 years they tried to up our rates another $200 for 6 months of coverage which would have taken our three vehicles up to $1,800. At that point we decided to check into State farm local office. Shockingly for even better coverage we saved 60% by switching to State farm. The service was fast and friendly and we definitely enjoyed the experience."

Jeff Langlois

February 2, 2023

5  out of  5 rating by Jeff Langlois
"Disclaimer: I am a State Farm Agent in Raleigh NC. My Mom had lived in Inverness and recently passed away. It was my job to handle her Estate which included many insurance tasks. David and his team (Annie) assisted with these tasks with empathy, professionalism and experience. When I got back to Raleigh I met with my team and told them this is exactly how we should be handling these difficult changes. I am beyond grateful for David and his team as a client who needed help during a dark time."

john meeks

February 1, 2023

5  out of  5 rating by john meeks
"Michelle Sorenson is amazing! She truly cares about your insurance needs. She was understanding of our need for adding our camper to our policy for our financing and even though she was swamped that day, she went above and beyond to get us what we needed. Everyone at this office has always taken great care of our personal vehicles, business vehicles, home and now RV. Highly recommend!"

Heather Evans

December 1, 2022

5  out of  5 rating by Heather Evans
"I keep forgetting to do a review. I have been with this office for a few years now. Every time you call, the staff there always seems happy to answer any questions you have. The subtle touches like calls in your birthday or thanksgiving cards is nice. Makes you as the client feel appreciate and that’s why I wanted to express my thanks. My parents and extended family all have policies with this office and we definitely would not change a thing."

Sherry Koch

November 30, 2022

5  out of  5 rating by Sherry Koch
"Staff is extremely helpful Friendly Knowledgeable! Would not go any where else. Highly Recommend!"

Phil Troskey

September 15, 2022

3  out of  5 rating by Phil Troskey
"Well I pay my payment every month in the last license bureau canceled my license so who's the problem not me so you better get it fixed or I'm I'm changing insurance companies been with been with them 18 years somebody screwed up"

Rosemarie Abigt

August 13, 2022

5  out of  5 rating by Rosemarie Abigt
"Only a phone call away for help. Bought a car. Was able to give all info over the phone to get insurance. Very easy to work with. Very professional!"

Ashley Craig

July 27, 2022

5  out of  5 rating by Ashley Craig
"My agent, Tracy, was extremely knowledgeable in answering any and all questions about auto and life insurance! After 7 years of being with another company, I didn’t think twice about switching, since Tracy was able to provide me with better coverages and lower deductibles for 20% lower than what I was paying as a “loyal customer” of 7 years with the other company!! Thank you Tracy for going above and beyond to assist me with my new insurance policies!"

Pat Morgan

June 15, 2022

5  out of  5 rating by Pat Morgan
"I am new to David Rom's agency and I recently had a need to use my roadside assistance portion of my coverage. They went way out of their way to help me find a local tow truck company that could help and then went beyond that to chase down some additional information needed for the claim. They are professionals without a doubt! Not only that they are nice and very customer service focused. Highest recommendation."

R L Allen

June 6, 2022

1  out of  5 rating by R L Allen
"Apparently, I've been overcharged for the last three years. When I called they basically didn't really care and took zero measures to correct. I asked to have rom call me and of course he didn't. I am extremely dissatisfied with this office. They have my money why should they care."

Mary Blaisdell

May 2, 2022

4  out of  5 rating by Mary Blaisdell
"Very good service and food"

Kriss German

April 25, 2022

5  out of  5 rating by Kriss German
"My girlfriend has state farm insurance and has a claim with them and used my phone"

Jeri Z

February 21, 2022

5  out of  5 rating by Jeri Z
"This office has the nicest people. David Rom and staff, have always been helpful and gone out their way to help when we had problem. Even though we have moved to 3 different counties and 3 agents that have retired over the years, we never changed from Citrus county office. Stay with the people that care. And Tracy thank you, you're the best."

Diana Shepard

January 22, 2022

5  out of  5 rating by Diana Shepard
"I will give the office 5 stars, the office treated me with amazing respect. I highly recommend Agent David Ron office and staff."

Casey Jacobson

January 20, 2022

5  out of  5 rating by Casey Jacobson
"Great Price...Great People💞"

Kenneth Castellano

December 19, 2021

1  out of  5 rating by Kenneth Castellano
"The sign on their office door clearly states that they have appointments on Saturday. I tried to make an appointment and they denied me. They just said "sorry about that". That's okay. There's a lot of other insurance companies out there."

Joanne Mishou

October 9, 2021

5  out of  5 rating by Joanne Mishou
"We have been with Mr. Rom's State Farm Agency since he took it over from John Hypes decades ago, and have always had good experiences. Considering there have been a couple auto accidents, broken bones from horse incidents, and one summer when we were gone a pipe burst under the kitchen sink and flooded throughout the house...considering all that, State Farm took care of it and didn't penalize us by raising our rates, I'd say we are exceedingly satisfied with our experiences with David Rom and State Farm!"

Louise Rodriguez

September 28, 2021

4  out of  5 rating by Louise Rodriguez
"Good service I was a customer for over twenty years"

Alicia L

June 3, 2021

5  out of  5 rating by Alicia L
"Kim is awesome! She got me double the coverage for half the price. Also made the process smooth and easy. Answered all my questions and explained everything thoroughly."

Del Beckner

April 21, 2021

5  out of  5 rating by Del Beckner
"Left Allstate Insurance after 19 with 0 claims and went to David Rom @ State Farm. I had dropped my full coverage on vehicles at Allstate because it was too expensive. Low and behold State Farm added back full coverage and still saved me one thousand dollars across the board. The ladies that work there are all about customer service and they do business right. With the David Rom office you're a name not a number. Give them a call and ask for a quote, you won't be disappointed."

Bob Holman

April 8, 2021

5  out of  5 rating by Bob Holman
"The agent was very friendly, knowledgeable, efficient and I was in and out of there with everything I needed in less than 20 minutes."

Ryan Smith

February 13, 2021

5  out of  5 rating by Ryan Smith
"I don't typically enjoy dealing with insurance companies but, visiting this office had to have been the easiest experience I've ever had with an insurance company. If you're looking to switch companies or get insurance for the first time, I strongly recommend this location. The staff is super friendly and will go out of their way to help you out"

Michael Copeland

January 13, 2021

4  out of  5 rating by Michael Copeland
"I've had a streak of bad luck this year but the staff is friendly and very helpful like they say like a good neighbor statefarm is there"

Karin Schwarz-Stevens

November 16, 2020

5  out of  5 rating by Karin Schwarz-Stevens
"Always there when we need them!"