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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Naomi Owen

March 5, 2025

5  out of  5
rating by Naomi Owen
"Michelle Sorenson was very pleasant to work with. She is knowledgeable and helpful with every detail. Michelle handled all our needs, answered all our questions, and we would be happy to recommend her to anyone needing a great agent."
We responded:
"Thank you, Naomi, for the kind words. "
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Cody Galloway

February 28, 2025

5  out of  5
rating by Cody Galloway
"Tracy is the absolute best, has been helping me for over 10 years and I wouldn't trade her for ANYTTHING!! SHE MOST DEFINATELY DESERVES A RAISE"
We responded:
"Thank you, Cody. Glad Tracy has been so helpful. Please let us know if you ever need anything."
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No_BS (No BS)

February 28, 2025

5  out of  5
rating by No_BS (No BS)
"It’s my pleasure to have found this local gem. Everyone here at David Rom’ State Farm office in Inverness is knowledgeable, patient, and friendly. If you have questions or concerns, everything is addressed quickly and accurately. They have gone above and beyond for me when I was having a bizarre situation with Geico after I had switched over to State Farm. They have fair pricing and an abundance of plan choices that will fit your needs and your budget. It’s been a pleasure doing business with such a great bunch of people, as well as a pleasure to work with human beings as opposed to being trapped for hours on a phone with robots. What a great team!"
We responded:
"Thank you for the wonderful compliments. We might need you to do some advertising for us;) Glad we were able to help, it makes us feel good when we can be a blessing to our clients. "
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Caitlin 352

February 13, 2025

5  out of  5
rating by Caitlin 352
"Such an amazing team! Especially Kim, very informative and professional, She helped me with getting a life insurance policy and explaining everything to me in my options. Very grateful I have information, on protecting my family for unseen times thanks Kim you’re the best!"
We responded:
"Thank you for sharing. Kim loves helping families with their Life Insurance needs. "
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Brittney Varney

February 5, 2025

5  out of  5
rating by Brittney Varney
"A rep named michelle helped me and was very sweet and patient and answered all my questions - she deserves a raise!!!"
We responded:
"We love Michelle. I will see what I can do about the raise;)"
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Marshall Sorenson (El Beer Hombre)

February 4, 2025

5  out of  5
rating by Marshall Sorenson (El Beer Hombre)
"David Rom State Farm is the best insurance agent I have ever had the pleasure of working with. The office staff is always helpful. Even when I am frustrated with an issue (usually my fault) they always make sure my problem is resolved and I leave feeling like they care about my business."
We responded:
"Glad it shows. I know at times things are out of our control and we are obviously not perfect, but we do care for our clients. Thank you for noticing. "
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William Townsend

February 4, 2025

5  out of  5
rating by William Townsend
"Always on point, ready to answer my question"
We responded:
"We do our best, appreciate the compliment. "
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tina

February 4, 2025

5  out of  5
rating by tina
"When I call in, everyone is nice. Kimberly Townsend is my agent and is quick and always helpful when I have any questions. I've been with this company for a long time, and plan on staying as long as Kim Townsend is there."
We responded:
"Appreciate the kind words. We hope you stay with us forever."
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Susan Weigle

February 4, 2025

5  out of  5
rating by Susan Weigle
"This is the best insurance office in our county. My agent, Michelle, is always looking out for me! The entire team is very professional and friendly. So glad I switched to them!"
We responded:
"Thanks for the vote of confidence. Glad to have you on board. Please let us know if you ever need anything. "
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Paul Hensler

December 23, 2024

5  out of  5
rating by Paul Hensler
"Always very helpful! I’ve never had any problems with them."
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Roxy Anderson

December 21, 2024

1  out of  5
rating by Roxy Anderson
"It's great to have State Farm so after a small accident, someone can deny my claim even though it should be covered. It makes it hard to tell where your headache is coming from. They also said they never heard of Florida being a "no fault" state."
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Luanne Dorsey

December 8, 2024

5  out of  5
rating by Luanne Dorsey
"Always so pleasant and efficient!"
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Felix Mendi

December 5, 2024

5  out of  5
rating by Felix Mendi
"Tracy at the State Farm office in Inverness has been taking care of me for over 10 years, and she’s amazing. She’s always available, answers the phone, and helps me save money while making sure I’m fully covered—whether it’s my life insurance, cars, or property. Her dedication and attention to detail give me total peace of mind. I couldn’t ask for better service!"
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Just me

November 14, 2024

5  out of  5
rating by Just me
"I highly recommend David Rom State Farm they actually take care of there clients !"
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John Rigo

June 7, 2024

5  out of  5
rating by John Rigo
"Very nice people working there."
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Jeff Mccune

May 3, 2024

5  out of  5
rating by Jeff Mccune
"Very knowledgeable and friendly staff!"
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Cody Lowe

January 12, 2024

1  out of  5
rating by Cody Lowe
"All he's done is harass me trying to get me to sign up for him. To me he's a piece of trash!!!! Zero Stars!!!!"
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Rob Miller

January 7, 2024

5  out of  5
rating by Rob Miller
"Excellent Agency, David Rom and all the staff are wonderful."
We responded:
"Thanks Rob!"
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Lou Ann Kapcin

June 22, 2023

5  out of  5
rating by Lou Ann Kapcin
"The staff at this office is so incredibly helpful."
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GenX Griswold

February 9, 2023

5  out of  5
rating by GenX Griswold
"After being with Geico for 14 years they tried to up our rates another $200 for 6 months of coverage which would have taken our three vehicles up to $1,800. At that point we decided to check into State farm local office. Shockingly for even better coverage we saved 60% by switching to State farm. The service was fast and friendly and we definitely enjoyed the experience."
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Jeff Langlois

February 2, 2023

5  out of  5
rating by Jeff Langlois
"Disclaimer: I am a State Farm Agent in Raleigh NC. My Mom had lived in Inverness and recently passed away. It was my job to handle her Estate which included many insurance tasks. David and his team (Annie) assisted with these tasks with empathy, professionalism and experience. When I got back to Raleigh I met with my team and told them this is exactly how we should be handling these difficult changes. I am beyond grateful for David and his team as a client who needed help during a dark time."
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john meeks

February 1, 2023

5  out of  5
rating by john meeks
"Michelle Sorenson is amazing! She truly cares about your insurance needs. She was understanding of our need for adding our camper to our policy for our financing and even though she was swamped that day, she went above and beyond to get us what we needed. Everyone at this office has always taken great care of our personal vehicles, business vehicles, home and now RV. Highly recommend!"
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Heather Evans

December 1, 2022

5  out of  5
rating by Heather Evans
"I keep forgetting to do a review. I have been with this office for a few years now. Every time you call, the staff there always seems happy to answer any questions you have. The subtle touches like calls in your birthday or thanksgiving cards is nice. Makes you as the client feel appreciate and that’s why I wanted to express my thanks. My parents and extended family all have policies with this office and we definitely would not change a thing."
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Sherry Koch

November 30, 2022

5  out of  5
rating by Sherry Koch
"Staff is extremely helpful Friendly Knowledgeable! Would not go any where else. Highly Recommend!"
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Phil Troskey

September 15, 2022

3  out of  5
rating by Phil Troskey
"Well I pay my payment every month in the last license bureau canceled my license so who's the problem not me so you better get it fixed or I'm I'm changing insurance companies been with been with them 18 years somebody screwed up"