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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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qajaqer99

February 21, 2026

5  out of  5
rating by qajaqer99
"Sam was most helpful not only saving me 300$ compared to Progressive but she is a Wiz at setting up Safe & Sane on SmartFon."
We responded:
"That was nice Sam was able to assist in your DSS - Drive Safe and Save discount and save you some money. "
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Anne Simmons

February 20, 2026

5  out of  5
rating by Anne Simmons
"Back home with State Farm!
Sisley was very pleasant and so helpful. Gave me a sense of relief to get insurance needs completed.
She’s a good addition to this office!"
We responded:
"Glad to have you back Anne. Yes, Sisley makes our amazing TEAM even better. "
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Mary Meek

February 20, 2026

5  out of  5
rating by Mary Meek
"I would like to thank Sisley Riveron for assisting me with finding a better auto insurance option. Since I am retired and on a limited income I appreciate her working with me to get a policy that meets my needs.
Changing my auto insurance to State Farm saved me $420 every 6 months."
We responded:
"Thank you, Mary. We are glad you were able to save some money with a policy that meets your needs. "
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Edward A Placha

February 10, 2026

5  out of  5
rating by Edward A Placha
"Kim over at the Inverness , Florida office was great. Very helpful & even helped get all the online information that is required done properly. I would definitely recommend her highly !!"
We responded:
"Thank you. We try to be thorough. Please let us know if there is anything else we can do for you. "
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Al Dorrington

February 9, 2026

5  out of  5
rating by Al Dorrington
"The experience was friendly, efficient, and the savings were great."
We responded:
"Thanks Al, "
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Maria Lores

February 9, 2026

5  out of  5
rating by Maria Lores
"Gracias Sisley por tu buen servicio y profesionalismo bendiciones"
We responded:
"Gracias. Sisley es increíble. "
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Fina Smith

February 6, 2026

5  out of  5
rating by Fina Smith
"Sam was wonderful"
We responded:
"She sure is. Thank you for sharing. "
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Elizabeth Martinez

February 6, 2026

5  out of  5
rating by Elizabeth Martinez
"Outstanding service in my own language (Spanish) very happy to the service give me the agent Sisley Riveron"
We responded:
"YES! Sisley has been a wonderful addition to our office. So glad she was able to help you in Spanish. "
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Douglas Kohrs

February 5, 2026

5  out of  5
rating by Douglas Kohrs
"Sisley is great"
We responded:
"Yes, she is! "
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Regina Miller

February 4, 2026

5  out of  5
rating by Regina Miller
"Very helpful and knowledgable Went above and beyond to help my husband with the transfer."
We responded:
"Regina, so glad to hear that. "
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Envy Performance Racing

February 3, 2026

5  out of  5
rating by Envy Performance Racing
"Sam is top notch she handled my policy with perfection definitely recommend her for all your insurance needs thank you Ma’am"
We responded:
"Wonderful! Glad Sam was able to help with your insurance. "
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Sam

January 30, 2026

5  out of  5
rating by Sam
"Michael was very nice and helped me save money I will tell my friends to stop by."
We responded:
"We really appreciate it! "
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Karen MacGeorge

January 28, 2026

5  out of  5
rating by Karen MacGeorge
"Kim was very knowledgeable and told me things I did not know about insurance.I was glad I went to her"
We responded:
"Thank you Karen, we love educating our clients about insurance. "
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Bonnie

January 21, 2026

5  out of  5
rating by Bonnie
"A simple process over-all. Sam was wonderful and provided a wealth of good information to help me with the transition from my previous auto insurance provider. I highly recommend State Farm if you’re seeking new and competitively priced auto insurance. ;)"
We responded:
"Thanks for letting us earn your business. So happy Sam was able to make the switch so easy. "
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JdnGin

January 16, 2026

5  out of  5
rating by JdnGin
"I had the pleasure of visiting the office and everyone I came in contact with was very pleasant. Kim was very knowledgeable and I appreciated the time she took to explain the different products they offer. The best customer service that I have experienced in a very long time. I would definitely recommend this State Farm office for all your insurance needs."
We responded:
"Thank you so much. That means a lot to us. "
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Grandma Lolly

January 6, 2026

5  out of  5
rating by Grandma Lolly
"Kimberly Townsend at this office is truly top notch in customer service, kindness, and knowledge. She goes the extra mile and does an awesome job!"
We responded:
"Kim is the best. So happy we could take care of your insurance needs. "
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Donald Isley

January 5, 2026

5  out of  5
rating by Donald Isley
"VERY CURTIOUS TO ME AN TOOK CARE REAL GOOD NICE JOB"
We responded:
"Great! Thank you for your business!"
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Patrick Scrivens

December 22, 2025

5  out of  5
rating by Patrick Scrivens
"Kim was very helpful and I even got a free calendar. 😃"
We responded:
"Glad we were able to help! Enjoy the calendar. Happy New Year!"
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Yosev Gómez

December 22, 2025

5  out of  5
rating by Yosev Gómez
"Awesome! From the first chat to the very end, the service was just great. Sam was super friendly, knew her stuff, and was really patient. I totally recommend this place. Thanks a bunch for the professional and friendly service!"
We responded:
"We are so glad you had such a wonderful experience. "
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Jon Craig

December 18, 2025

5  out of  5
rating by Jon Craig
"Great local office with superior service. Brian Murtay is a swell guy too."
We responded:
"Thanks Jon, we appreciate your business. "
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Bo Becker

November 17, 2025

5  out of  5
rating by Bo Becker
"I'm so glad I switch back to david rom state farm, Miss Kim is one of the most kind, very professional , But yet she treats you like family , & That's how you will be treated when you make one of your smartest decisions to join David rom's state farm insurance company , They not only treat you like you should be treated, You become part of their family, Thank you Kimberly"
We responded:
"Welcome back Bo! We love it when family returns home. "
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Karen Neuhart

October 5, 2025

5  out of  5
rating by Karen Neuhart
"If you are looking for car insurance at a great price, you have come to the right place. Kimberly was able to get me a fantastic rate for all my needs. I would definitely recommend State Farm for all your needs."
We responded:
"Thank you, Karen!"
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Samantha Botte

September 23, 2025

5  out of  5
rating by Samantha Botte
"This has been one of the best customer service experiences I’ve ever had. The entire process was quick, seamless, and handled virtually, making everything extremely convenient. Kimberly has been outstanding, professional, knowledgeable, and supportive throughout the entire process. I truly appreciate the level of service I received and highly recommend this company. I received quotes from several agencies in Citrus County and this was by far the cheapest. I saved $150 per month by switching to State Farm from GEICO."
We responded:
"Samantha, we are so glad you had a wonderful experience with our agency. Kim is one of the best. Thank you so much for recommending us. Please do not hesitate to let us know if you need anything else. "
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Sean Willard

August 7, 2025

5  out of  5
rating by Sean Willard
"Amazing customer service! I saved over 50% when I switched from Progressive. Kimberly Townsend is the best in the business if you are looking for insurance coverage for Auto, Life, Home or Boat/RV you need to give her a call today and start saving money! I'd give 6 stars if I could!"
We responded:
"Sean, so glad we were able to save you money. Yes, we try to do it all, thank you for telling your friends and family. "
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Leonard Levinski

July 24, 2025

5  out of  5
rating by Leonard Levinski
"Would highly recommend them, Sam was very courteous and professional!"
We responded:
"Thank you. We appreciate the referral and Sam. "